Organizations in the local government, utilities, transportation, healthcare, education and private sectors who are responsible for managing existing infrastructure through the lifecycle phases are looking for streamlined end-to-end asset lifecycle management capabilities that help optimize processes, enhance outcomes and reduce the costs of asset ownership.
Introducing Trimble Unity Maintain — building on the solid foundations and trusted capabilities of Cityworks, AgileAssets and Trimble Unity Work Management — and built on the Esri ArcGIS® platform.
Trimble Unity Maintain is a cloud-based, GIS-centric enterprise asset management software designed for public and private organizations. It helps owners of complex properties and infrastructure enhance efficiency and cut costs by optimizing asset operation and maintenance.
Improve decision-making, enhance efficiency, and optimize asset operation and maintenance with Trimble Unity Maintain.
All of the functionality in Cityworks 23.x is available in Trimble Unity Maintain, plus significant enhancements and improvements including better data security, scalable cloud infrastructure, reduced IT overhead and automatic updates. It integrates maintenance management, eliminates data silos, provides real-time updates and improves decision-making. Proactive maintenance cuts costs and extends asset life, while improved visibility and streamlined processes enhance service reliability.
Why the move away from Cityworks to a new offering?
Trimble Unity Maintain is part of the Trimble Unity Asset Lifecycle Management Solution, a suite of capabilities that connect workflows across the asset lifecycle — from planning, design and construction to asset operation and maintenance.
This unified, holistic approach enables better decisions about asset rehabilitation and replacement, facilitates reliable and sustainable service delivery and helps ensure regulatory compliance. Owners that use this asset lifecycle management approach can reduce the total cost of asset ownership by as much as 40%.
Trimble Unity Maintain addresses key challenges by leveraging valuable GIS data from all stages of an asset’s lifecycle. It digitizes asset maintenance workflows from a single, unified platform with a centralized asset inventory, providing teams with enhanced data visibility that enables better decision-making. Plus, the integrated Trimble Unity Field mobile app works with Trimble Unity Maintain to support seamless field-to-office workflows.
Furthermore, this approach provides Trimble the agility to iterate faster, deliver innovation through future releases and enable your organization to comprehensively manage, analyze and plan your infrastructure investment strategy while delivering a superior level of service.
What about existing Cityworks customers?
Trimble Unity Maintain is intended to replace the Trimble Cityworks platform over the long term. The transition timelines are still to be determined, but in the interim; these offerings (on-prem or online) will continue to be maintained and supported to deliver customer commitments in the application.
For customers, the transition promises tighter GIS integration, real-time data workflows and a broader ecosystem that reduces total cost of ownership over time. Instead of isolated tools, you get an integrated solution that grows with your needs and adapts to new challenges.
Trimble Unity Maintain is also designed to be interoperable with other customer business applications through a modernized tech stack and API structure, enabling the use and analysis of larger data sets specific to asset management.
Cityworks customers who wish to adopt Trimble Unity Maintain must migrate from a heritage product like Cityworks or AgileAssets, or must purchase Trimble Unity Maintain as a new capability.
What’s new in Trimble Unity Maintain?
From inventory and work activity to performance analysis and strategic planning, Trimble Unity Maintain provides one solution to manage all the built assets in your network.
Key capabilities to achieve your infrastructure objectives
Work order management: Improve efficiency and safety with seamless field-to-office communications.
Inspections: Using connected data and automated workflows, ensure safety and compliance while saving time.
Geospatial analysis and inventory management: Visualize transportation network attributes and performance on embedded GIS maps with Linear Referencing System (LRS) support, providing each asset’s location, condition, history and other data points.
Predictive analytics and risk assessment: Identify high-risk assets, evaluate maintenance needs and compare what-if scenarios to understand the impact of timelines, budgets and constraints on your asset management plan.
Data Visualization and reporting: Display and share interactive dashboards and reports that show the reasoning behind strategic decisions and the impact of infrastructure investments.
Work plan optimization and management: Identify optimal work activities to achieve objectives and streamline maintenance operations for improved efficiency in both office and field settings.
Simplified field operations with the Trimble Unity Field mobile app
Trimble Unity Field is a mobile capability that provides role-based, GIS-centric and project-centric data collection workflows that support the fieldwork of construction, operations and maintenance teams.
Trimble Unity also includes the Trimble Unity Field mobile app, which can be used with your configured workflows from Trimble Unity Maintain for:
Inspections
Service requests
High-accuracy asset location
Field data collection
Word order execution
GIS-based workflows
Advanced reporting and analytics
Frequently Asked Questions
Q: Is Cityworks discontinued?
A: Trimble Unity Maintain will replace Cityworks over the long term. The timelines for the transition are still to be decided, in the interim these offerings will continue to be maintained and customer commitments will continue to be delivered in the application.
Q: How do I begin a migration path to Trimble Unity Maintain?
A: Contact your Customer Success Manager to begin the discussion and determine the best path and timeline for your organization.
Q: Will I be able to migrate my current solution’s data to Trimble Unity Maintain?
A: A key part of upgrading from a heritage application to Trimble Unity Maintain will be the ability to migrate the historical data you need. The level of data migration which will be supported is to be decided.
Q: Has my pricing or licensing changed?
A: No changes at this time. Your current agreement remains in effect. Contact your account representative for specific questions.
Q: Where can I get support?
A: You can contact Cityworks support on this site.
Learn more about Trimble Unity Maintain
Trimble Unity Maintain is a forward-thinking enterprise asset management solution, rooted in the proven success of Cityworks, AgileAssets and Trimble Unity Work Management, and enhanced by the innovation and connectivity of the Trimble unified ecosystem.
Want to unlock the full potential of your asset management? Explore the powerful features of Trimble Unity Maintain today.
