B2W professional services
B2W customizes a proven process to ensure success.
B2W Software is easy to learn and easy to like.
B2W guides each specific contractor step-by-step through a proven process to expedite go-live dates, maximize return on investment and ensure that business goals are achieved quickly and efficiently.
Once in place, software development and construction expertise put the B2W team in a strong position to help contractors get the most out of their software investment and create cohesive systems.
Expertise and support proven to help you succeed
Through decades of best-practice experience, the B2W team has fine-tuned a structured method for software installation and configuration that works for the heavy construction industry. Trial and error or uncertainty about who is doing what and when are replaced with a streamlined and customizable roadmap designed specifically for each company’s requirements, expectations and resources.
Planning and database development
Software deployment
On site or online training
Go-live phase
A professional B2W implementation leader is assigned to lead the implementation process and tailor it the specific needs of each contractor. With one specific point of contact, contractors know exactly who to call about any aspect or phase of the process. The goal is for end users as well as the management team to be 100% live with new B2W Software applications the day after the training sessions end, with no “gotcha’s” or loose ends.
Leverage our team to get the most out of B2W, including:
Workflow process analysis and best-practice recommendations regarding software deployment
Assistance in integrating with accounting, ERP, project management, DOT and other systems
Customizing import and export routines for specialized integration with other software systems
Customizing any standard B2W Software reports or exports to meet specific needs or requests
No surprises
With B2W Software, heavy construction companies always know exactly where they stand and what steps are required to get up and running with new estimating and operations solutions. Under the watchful eye of an implementation specialist, they never have to wonder “what’s next”.
Setup:
Their software has been properly installed on hardware that meets specifications
Security and permissions have been properly configured
All employees who will access B2W applications have been properly trained
Database:
Their database has been correctly imported and properly developed prior to training
Databases are protected via reliable backup strategies
The SQL database is configured for maximum efficiency via approved maintenance plans
Integrations and customizations:
All interfaces with other applications – such as accounting and project management – have been properly configured for seamless integration
All necessary customizations – such as custom reports and custom dashboards – have been created, tested, and approved
Troubleshooting and feedback:
Any potential issues or roadblocks have been identified and addressed before the go-live date
Feedback and suggestions have been conveyed to B2W Software for continued product enhancement
