Why do so many entrepreneurs continue to rely on manual processes and outdated software to run their business? It's a question that comes up regularly, and while many recognize the need to modernize, resistance to change persists. I had the opportunity to discuss this topic with Gérald Saby, Onboarding Leader for Viewpoint For Projects and Viewpoint Field View products at Trimble.
Before joining Trimble, Gérald acquired 17 years' experience in the construction industry, starting out in site management before specializing in hydraulic and industrial civil engineering. He then worked as BIM coordinator and BIM manager on major infrastructure projects, such as the Grand Paris Express and the HS2 high-speed line in the UK. More recently, he took part in the management of the North-West and Central sections of Line C of the Toulouse metro, reinforcing his expertise in BIM project management and the implementation of Common Data Environments (CDE).
In this interview, Gérald shares his views on the main challenges companies face when adopting new technologies. He explains how the simplicity and accessibility of tools can ease the transition, but also the importance of customer service and the software ecosystem.
What do you see as the main challenge facing companies when it comes to implementing and adopting new technologies?
Gérald: Today, technological evolution is lightning-fast. Every day, new tools appear, accompanied by new functionalities and a variety of use cases. This speed often outstrips the pace at which companies can carry out market research and make strategic decisions.
The first major challenge lies in selecting the right solution from a multitude of technological options. Then there's the matter of convincing both decision-makers and employees, the latter being the real users of new technologies. The digital transformation of companies relies on employee adoption, as they are the ones who will judge whether a tool really saves them time. Digital transformation therefore requires technologies that are simple, accessible, and even fun to encourage adoption.
