Austria
Senior Applications Engineer, William Arkle, shares how his company TGW, an international provider of warehouse automation solutions, uses SketchUp to reduce their time from idea to working layout by 80%.
Stingray Shuttle Storage System in SketchUp.
William’s role as a senior applications engineer is to use data analysis and in-depth conversations with stakeholders to create a physical layout of an automated warehouse system. He designs the system, ensuring it meets the customer's needs and fits in their space before providing a detailed cost breakdown. Once the contract is signed, he hands the client to the engineering and realization teams. This customer-centric role requires robust communication and visualization skills that keep the client engaged.
Can you tell us about TGW?
TGW has grown from supplying manufacturing conveyer systems in the ’60s to now being one of four major material handling suppliers in Europe, with customers in the fashion, grocery, and consumer goods industries. If someone has a warehouse and would like to add automation, TGW fills that need. We also supply solutions as a third party. For example, if someone doesn't need the data analysis and would just like to buy mechanical pieces, we can do that. We are a one-stop shop for everything automation, other than the building.
Can you tell us about TGW’s workflow?
We have four pillars within sales. Our general salesperson manages the sale. Solution Designers work with Process Consultants to perform data analysis and create a flowchart of how the warehouse should work. We then take that flowchart with the data and turn it into a physical design.
